Installation and Training

CUC Solutions has over 20 years experience in the data storage sector of the information technology industry. For decades, we have provided our clients with onsite installation of hardware and software products as well as onsite training in their usage.

Having watched the data storage industry grow and change since the 1980s, CUC has a uniquely deep knowledge of data storage hardware and software that enables us to seamlessly integrate new solutions into business systems. We realize that when it comes to businesses, a "one size fits all" mentality does not work; every client has different needs even if they use the same data storage products.

We understand that the success of both your data storage system and our business relationship is based on a solid commitment from our side to provide training and support over a lifetime, not a sale. CUC has retained some of our clientele for over 15 years - a powerful testament to our excellent service.

Whether you work in information technology, compliance regulation, or management, you probably already have a data storage solution in mind when you consult CUC. We value our clients' opinions and "wants" - not just their needs - so we take time to ensure you get the best possible system for your industry, your pocketbook, and your personal preferences.

Because every onsite installation is different, CUC is always prepared to offer our expertise to you as a consultant on finding the perfect data storage solution - one that encompasses both what you want and what is best suited to your business. The setup of your new data storage system is an extremely important process that requires not only technical expertise, but the ability to customize each solution to your particular needs as a business.

After the successful onsite installation and configuration of your data storage system, a factory-trained, certified engineer will conduct onsite training for a minimum of one to two days, as needed. We guide you through the entire process until you are confident that you can operate your new systems with ease and understanding. CUC's onsite training helps you to:

Our relationship with you extends beyond onsite training and into your future needs. CUC will continue to assist you in diagnostic issues, troubleshooting, and upgrading your data storage system if and when the need arises.

CUC knows that every network has its kinks - that's why we provide a 30-day onsite warranty with all installations. This warranty includes all travel and related expenses that are required to get your data storage solution working properly with your network.

For more information about onsite installation, onsite training, and CUC's consulting services, call (800) 874-8807 or visit www.optical.com.